20 thousand iPhones on XL Axiata already

I was at the Kompas Editor's Choice iPad app official launch event at XXI Plaza Senayan last week courtesy of Eddy Taslim who is in charge of Kompas.com, the Indonesian daily's online presence. In attendance were some of Kompas' agencies and other partners among which was mobile network provider, XL Axiata.

Sure, it was an iPad event but XL revealed some interesting numbers regarding iPhone usage on their networks. Yes, iPhone is still currently the sole domain of Telkomsel in Indonesia but since July 2009, the company has unlocked all of its iPhones via software update, this means the handsets can be used with any GSM network in the world without having to use Telkomsel's roaming service.

Telkomsel revealed at the Indonesian 3GS launch last February that they sold 30 thousand iPhone 3Gs in 2009. This year we estimate that they have sold upwards of 15 thousand 3GS models should the sell rate is maintained. Of course, there are also thousands (perhaps tens of thousands) of privately imported iPhones from various other countries.

What XL revealed at the event was that there were roughly 20 thousand iPhones actively using XL's network as of June 2010 and on average they use about 100 MB of data per month. 

Handono Warih, General Manager of Sales at XL Axiata proudly declared to the audience's amusement that even without going through the trouble of securing official iPhone distribution deal, the network managed to capture a significant portion of iPhone users in Indonesia

The chart they used to present the data is by no means fully representative, I mean they piled the original iPhone in one bar and the 3G in another but split the 3GS into two, but the numbers were there.

It is surprising that on average, XL iPhone customers only use 100MB per month. Many fellow iPhone users use upwards of 300MB per month and I personally use more than 400MB per month even with wireless internet at home. Most of my non-home use are on the road where almost every Jakartan spend at least 2 hours stuck in traffic every day.

It would be more interesting if they can profile who these iPhone users are and perhaps more importantly how they manage their data usage. XL offers a mobile internet package of 1GB with a throttled speed to 128Kbps if that limit has been reached and even further down to 64Kbps if it passes, if I recall correctly, 2GB in a single month.

Rumors flew several weeks ago that XL was in talks to distribute iPhone 4 in Indonesia but Mr. Warih said that, "It's all still in the dark."

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Filed under  //  apple   broadband   indonesia   internet   iphone   xl  
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Posted 3 days ago by Aulia Masna 

Free iPhone 4 bumpers as temporary fix

Apple CEO Steve Jobs took to the stage earlier today to talk about the hotly debated issue surrounding iPhone 4's antenna reception. He noted several things that may surprise not only those in attendance but also executives of other smart phone manufacturers. He showed in videos how other phones such as the BlackBerry Bold 9700, HTC's Droid Eris and the Samsung Omnia 2 also show the same signal attenuation issue when their respective antennas are being covered by hand or gripped tightly. RIM and Nokia were quick to respond to the statements made by Jobs at the press conference.

In tackling the problem, Apple's temporary solution is to give away iPhone 4 bumpers and 3rd party cases to iPhone 4 owners. Those who have bought an iPhone 4 are eligible for a free bumper or case and those who have bought a bumper will have their money refunded in full. Anyone else who buys an iPhone 4 between now and September 30 is also entitled to a free bumper or case.

The third party cases are included in the offer because Jobs claimed that Apple can't make the bumpers fast enough to meet the demand. If you have bought a third party case for your iPhone 4 you are not eligible for a refund but you are still entitled to a free bumper from Apple. No doubt in a few days, there's very likely going to be more iPhone 4 bumpers on eBay from those who are looking to make a quick buck.

If you go to the Apple Online Store, you'll find that the bumpers are no longer available for sale but Apple will provide details on how to claim your free bumper soon.

After September 30 Apple will evaluate the situation and see whether they have managed to provide a more permanent solution.

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Posted 14 days ago by Aulia Masna 

3 million iPhone 4s sold, 86 countries by September, down from 88?

 

During the press conference held earlier this morning, Apple CEO Steve Jobs took the opportunity to reveal some numbers regarding the iPhone 4. Since June 24 when it went on sale in the US, UK, France, Germany, and Japan, Apple has sold over three million iPhone 4s, that's 22 days. As previously announced, 1.7 million of which were sold in the first three days. iPhone 4 is Apple's most popular and fastest selling product to date.

By the numbers
Apple received around 5 calls in every thousand calls to AppleCare asking about antenna issue, thats roughly 15,000 calls. Out of more than three million iPhone 4 customers. So far only 1.7 percent of iPhone 4s were returned to AT&T in the US, much lower than 6 percent return rate for iPhone 3GS when it was released last year.

Countries
While initially Apple was planning to release the iPhone 4 in 18 more countries by the end of this month, Jobs said South Korea has been removed from the list due to government approval taking longer than expected. The rest of the 17 countries will start selling iPhone 4 on July 30. The countries are Australia, Austria, Belgium, Canada, Denmark, Finland, Hong Kong, Ireland, Italy, Luxembourg, Netherlands, Norway, New Zealand, Singapore, Spain, Sweden, and Switzerland.
  
In addition, 24 more countries will get the phone in August (possibly 25 if South Korea gets pushed to August) and 40 in September which makes 86 countries by the end of September. Previously Apple claimed 88 countries will be selling iPhone 4s within that time period but the calculation only showed 87. Somebody made a mistake in either adding up the numbers or they forgot to include another country in there. Regardless, full distribution of iPhone 4 should be completed by September.

White iPhone 4
At the end of July Apple will also start selling white iPhone 4s in limited quanitities. It seems to be having manufacturing issues up to now but Apple is going to ramp up production as soon as possible.

The 30 minute presentation can be viewed online from Apple's newly published Antenna page. It's not yet available as a podcast from Apple's keynote feed in iTunes Store and there's no word on whether it will even be a podcast

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Posted 14 days ago by Aulia Masna 

Apple released iOS 4.0.1 for iPhone 3G and newer

Hot on the heels of announcing iOS 4.1 beta and ahead of the press conference to be held in less than 24 hours, Apple has released iOS 4.0.1 for owners of iPhone 3G, 3GS, and iPhone 4. There's not much in this update other than the change that Apple made in calculating network signal strength and how it displays them as bars. As Steve Jobs promised, the lower bars are significantly taller. While taller bars don't necessarily mean better reception (who's Apple kidding here, really?), the signal ranges that those bars represent actually changed. You can check out this post on AnandTech for a more technical and visual explanation as to the difference compared to the older method.

Posted above is how the signal strength is mapped according to iOS 4 and older versus iOS 4.0.1 and 4.1 beta as well as Android. You can see how Apple has greatly changed the representation of bars with respect to signal strength. Except for the fifth bar, the bars now represent much broader values. It also explains how the phone manages to maintain phone calls and data access even though there's only one bar thanks to the more sensitive antennas. AnandTech's Brian Klug found that he was still able to maintain phone calls at one bar at -121 dBm.

While signal attenuation cannot be addressed through a software update, at least now you don't get the shock of going from five bars right down to one.

Even though the update only takes care of one issue, you'll still have to download iOS 4.0.1 in its entirety which is about half a gigabyte for iPhone 4. Or you could wait for iOS 4.1 which should be coming in a few weeks or months.

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Posted 15 days ago by Aulia Masna 

iPhone 4 reception in Australia. Spoiler: It's awesome

Ed Dale has an iPhone 4 shipped from the UK to Australia. He lives in Beechworth in country Victoria, which as far as I'm concerned is middle of nowhere (sorry Ed) and I lived for almost ten years in Melbourne.

He had a chance at using the iPhone 4 at two very different locations, one at home and another at far north Queensland, a place where apparently phone signals go to die. Here's what he had to say about it:

I actually received my iPhone when I was having a break in Far North Queensland. We go up each year and being an iPhone tragic – know that once I get up in to the World Heritage Dainetree Rain Forrest – the cell coverage goes south…

Just for laughs, I pulled out my iPhone 4 at Thorton’s Beach (google it – it’s miles from anywhere)- and it had signal! My wife's iPhone 3gs – NADA.

As I’m sure scared out of their wits iPhone 4 owners the world over do as soon as they are faced with one or two bars signal – I immediately applied the death grip….

Did the call drop, did my twitter access die – NO!

This to me is the crux of the issue – the iPhone 4 has better day to day real world reception than the iPhone 3gs -

There you go.

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Posted 17 days ago by Aulia Masna 

Engadget crosses the continent and the Atlantic to test the iPhone 4

From the beginning I have been a sceptic over this whole antenna issue that the iPhone 4 seems to be having. iPhone 4 is the first massively popular phone that has the antennas located on the outside that I know of. As far as I can remember, there hasn't been a single mobile phone since the 90s that has this sort of design decision. 

Sure, there used to be phones with the antenna sticking out but they were encased in plastic or rubber. Not this time. iPhone 4's antennas are exposed to the elements and while it makes it more sensitive to signal reception (AnandTech proved that it actually boosted the reception), it also makes it prone to physical interference.

Some say it's the worst phone ever made, others say it's the most amazing phone ever produced. Numerous people have chimed in saying they have a hard time replicating the issue no matter how specific they try to follow the instruction. There are those who claim that the signal does drop when you place a finger over the black strip, and even more say while the signal does disappear when you do that, it really depends on where you're located, if your area has strong signal reception, you won't experience the problem.

Thankfuly Engadget has stepped up to the plate and done some more testing on this by crossing the continent and Atlantic ocean.

Across the United States, the problem exists mostly in areas with spotty AT&T coverage although it also happens indoors in areas with good coverage. In England, London to be precise, the problem only occurs in certain areas and even then there's little effect from the loss of signal bars.

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Posted 17 days ago by Aulia Masna 

The iOS is so simple and consistent, a two year old can use it well

Rene Ritchie on The iPhone Blog:

When speaking of the iPhone and the iPad, Apple SVP of design — and again, how many hardware/software companies have an executive level designer? — said he did everything possible to get the device itself out of the user’s way. It’s just a screen. Apple’s software designers have done a little of the same. But maintaining consistency to such a a consistent degree, a significant part of the OS gets out of the user’s way as well and only the content is left.

Just for fun I passed around a few non-iPhone devices to co-workers, all smart techies. It took them a while to do even basic things like turn them on, unlock them, find Wi-Fi and add the password… 

In stark contrast I’ve mention numerous time how I’ve given iPhones, iPod touches, and iPads to children as young as one and half and they’ve been able to unlock them and launch the apps they wanted to launch. At two and half they could use it well.

My own two and a half year old is adept at using the iPhone and the iPad, two devices in completely different classes. She knows how to power them on, unlock the screen, and find the app she wants. She's been using the iPhone since she was seven months old. By the time she stopped chewing on it and understood that it's not a teether, she began looking for games to play on it. After understanding how iOS 3 works, it took her seconds to figure out that I had hidden all her games in a specific folder once she got her hands on the iPhone 4.

Her favorite apps are Angry Birds, AniMatch, Let's Golf (she can't play it but is fascinated at the intro video), Flight Control, Creamy Ice, Harbor Master, Sky Babes, and the Toy Story book iPad app. Aside from Let's Golf, she's quick to figure out how to play those games.

Thanks to the consistency and simplicity of the iOS interface, there's very little learning curve beyond reading ability and motor skills. Apple has done very well to get the device out of the way and get the user to start using apps.

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Posted 18 days ago by Aulia Masna 

Apple addresses iPhone signal problem, will release a fix

Amid all the pressure and complaints from many iPhone 4 owners, Apple has issued a press release regarding the concern over lack of signal strength in iPhone 4. There are numerous blog posts and videos talking about this seeming oversight from Apple and there's even a lawsuit filed against Apple for producing what they deem as an unusable phone.

AnandTech actually went ahead and investigated the issue in their full review. Right after the introduction, they went straight to discussing about the antenna and what they found was that the iPhone 4 antenna actually is more sensitive and has much better reception compared to previous iPhones. In places where one bar would drop a call using an iPhone 3GS, their iPhone 4 calls remain connected. So where is the problem and why so many people are experiencing signal degradations?

Apple attempts to explain the problem in their press release issued a short while ago.

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Posted 29 days ago by Aulia Masna 

18 more countries for iPhone 4 this month

Just a reminder for those waiting for iPhone 4 outside the first five countries (USA, UK, Germany, France, Japan), Apple plans the second wave roll out to the following 18 countries by the end of this month:

Australia, Austria, Belgium, Canada, Denmark, Finland, Hong Kong, Ireland, Italy, Luxembourg, Netherlands, Norway, New Zealand, Singapore, South Korea, Spain, Sweden and Switzerland.

Subscription plans for each country's respective operators should be coming out in the next few weeks. Except perhaps for Australia's Telstra whose plans seem to have leaked to the webIn more news from down under, word is that Australian Apple Store employees have been asked to start from 7 am and no time off is allowed for Friday, July 23. This would indicate a major product launch, I wonder what that would be.

Being the last full weekend of July, it would seem that the info may be valid. The next weekend would take us into August although Apple has been known to cut it real close with deadlines before and they're not averse to delaying releases.

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Posted 29 days ago by Aulia Masna 

iPhone 4 takes yellow photos

Upon receiving the iPhone 4, one of the first things I tested was the camera and having the original iPhone with me provided some comparison opportunities. Turns out Macworld also has the same idea and they published a pretty good piece about it that you should read. I'm hoping it's something the software can fix. Another problem I have with the iPhone 4 is when shooting video in low light with flash on, there's a really distracting greenish circle covering much of the recording.

It seems however, that the yellow tint in photos only appears under particular lighting conditions which indicates that the problem is definitely with the auto white balance function. Photos taken outside or indoors with different lighting come out as they should. 

See the photos after the break. All have been resized to 400 x 300 pixels in their respective orientations. 

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